Hyatt Regency Hakone Resort And Spa, Hakone - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

1320 Gora Hakone-Machi, Hakone, Japan, 250-0408

Hyatt Regency Hakone Resort and Spa, nestled in the natural hot springs area of Hakone, Japan, offers a luxurious retreat designed with spacious rooms featuring marble baths. Its exquisite spa is noted as the largest in the region, providing an impressive array of relaxation treatments and hot-spring facilities. The resort is situated amidst stunning landscapes, with panoramic views of the mountains that enhance its tranquil ambiance.

Location

The resort is conveniently located just 6 km from Ohiradai and approximately 85 km from Oshima, making it easily accessible by car or shuttle services. Guests can take advantage of free shuttles to and from Gora Station, offered throughout the day. Nearby landmarks include the Hakone Open-Air Museum and Hakone Gora Park, enhancing the area's cultural offerings.

Rooms

The resort offers spacious rooms that include a minibar, window-side seating area, and mood lighting to create a serene atmosphere. Guests can enjoy breathtaking views of the mountains through easily accessible panoramic windows and some rooms come equipped with private balconies or terraces. Each room also features a 40-inch flat-screen TV for entertainment.

Eat & Drink

The resort presents three onsite restaurants, including The Dining Room, which serves Western cuisine prepared in an open kitchen. Guests can enjoy a la carte lunch items and an array of snacks at the cozy Living Room. Happy hour features are also available at the resort's dining establishments, ensuring a delightful culinary experience.

Leisure & Business

Guests can unwind at the on-site spa, which includes eight treatment rooms and both men's and women's hot spring baths. The full-service spa offers various treatments such as massages and body treatments. Additional leisure facilities include indoor hot springs, a log fireplace for relaxation, and a sun terrace with mountain views.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

Max:

3 persons

73 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Deluxe Twin Room Dog friendly

Max:

3 persons

72 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Twin Room

Max:

2 persons

56 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Hakone 1.1 mi

Airports

Oshima (OIM) 52.2 mi

Tokyo International (HND) 67.2 mi

Train

Gora Station3300 ft

Kowakudani Station 1.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining!

“The meals at the hotel were fantastic, especially the Wagyu beef which melted in my mouth. Both breakfast and dinner were beautifully presented and packed with flavor.” view full review

Relaxing Onsen!

“The onsen experience was heavenly. It was very tranquil, providing the perfect atmosphere for relaxation after a busy day.” view full review

Spacious Comfort!

“The room was incredibly spacious and clean, even with an extra bed added. The serene ambiance and balcony views made my stay extra special.” view full review

Cozy Living Space!

“The living room area was welcoming and comfortable with a lovely fireplace. I appreciated the complimentary happy hour, and the staff ensured we had everything we needed without having to move.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Massage
Hot spring bath
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Armchair
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

1320 Gora Hakone-Machi, Hakone, Japan, 250-0408

Map view

1320 Gora Hakone-Machi, Hakone, Japan, 250-0408

City landmarks

Museums

Hakone Open-Air Museum

1.0 mi

1251 Sengokubara

Hakone Ropeway

1.7 mi

Spa Center

Hakone Kowakien Yunessun

1.7 mi

Parks

Hakone Gora Park

1.0 mi

Japan

Owakudani

1.7 mi

Museums

Hakone Glass Nomori Museum

1.5 mi

Waterfall

Chisuji Falls

1.3 mi

Museums

Hakone Craft House

2700 ft

Museums

Okada Museum of Art

1.7 mi

1251 Sengokuhara

Owaku-dani Valley

1.7 mi

Museums

Hakone Museum of Art

1.0 mi

1307 Kiga

Miyaginohayakawa River Bank

3400 ft

Hakone

Mount Soun

4700 ft

Museums

Museum of The Little Prince in Hakone

1.8 mi

Museums

Hakone Gora Park Craft House

2700 ft

1300 Gora

Hakuundo Chaen

2500 ft

1300 Gora

Gora Park

1.0 mi

1251 Sengokuhara

Hakone Geomuseum

1.1 mi

Gora

Goro Onsen

3400 ft

923 Miyagino

Kantaro-no-yu

3800 ft

1297 Ninotaira Hakone Kowakien Yunessun

Sanno Shrine

3800 ft

Kowakudani

Horai Garden

1.1 mi

Sengokuhara

Owakudani Enmei Jizo

1.1 mi

Ninotaira

Ninotaira Onsen

4700 ft

Mori no Yu

4900 ft

Museums

Lalique Museum Hakone

2.1 mi

555 Sokokura

Hakone Tenoyu Onsen

1.8 mi

Museums

Pola Museum of Art

2.7 mi

Nearby

1300 Gora

Hakone Museum of Art

1400 ft

Museums

Hakone Meissen Antique Museum

1400 ft

Restaurants

Cafe Restaurant Shunsai

2900 ft

1300-466 Gora

Cafe Pic

3700 ft

1300 Gora Gora Park

Fukuyoshi

3500 ft

1300-276 Gora

Gora Brewery & Grill

4200 ft

1300-72 Gora

Yamaji

3900 ft

1-300-562 Gora

Cafe Plaisir de l'oeuf

3800 ft

1300-432 Gora

Sobadokoro Katsumata

4100 ft

1300-442 Gora

Soun Gora

4300 ft

1300-356 Gora

Reviews and Ratings

Feedback from previous guests about their experience

88%

liked the resort and would come back again

8.8/10

Great

Rooms

9.6

Location

8.0

Service

9.6

Dining

8.0

Greg

United States of America, December 2024

8.8/10

I had a wonderful stay at the Hyatt Regency Hakone, which boasts spacious rooms and a lovely atmosphere with breathtaking mountain views. The Onsen added a unique touch to the experience, making for a relaxing getaway. While the location is beautiful, getting around can be a bit challenging after dark due to limited shuttle hours. Overall, it's a fantastic resort for those looking to enjoy nature and luxury, although dining options could be improved for late-night cravings.

Rooms

10.0

Our room was massive, featuring two double beds pushed together, a desk, and a great HiFi system. It had an open tiled section with a coffee machine and sliding doors leading to a terrace with perfect views of the mountains, including Mount Fuji.

Service

10.0

The service was outstanding, with staff going above and beyond to assist us, including arranging transportation for us when we faced challenges finding a taxi.

Location

7.0

Situated near Gora Station in a quiet area, the location offers a peaceful retreat with stunning nature views, although getting to nearby attractions can be tricky without a car or late shuttle service.

Dining

8.0

The dining experience was very good with a plentiful breakfast buffet, although it’s slightly pricier than other hotels I’ve stayed at in Japan.

Facilities

9.0

The Onsen facilities were excellent and provided a great way to unwind, although I would have appreciated a gym or additional wellness options.

Augustus

United States of America, December 2024

8.4/10

My experience at the hotel was quite pleasant! The staff treated us like royalty, and the onsen provided a true retreat from the hustle of Tokyo. Although my friend's experience was marred by billing issues and service lapses, I found the overall atmosphere reassuring and welcoming. However, it's worth noting that the dining experience might not meet everyone’s expectations, especially regarding specific requests.

Rooms

9.0

The room was a very nice size, featuring two double beds, a desk, and a coffee machine with daily replenished pods. It felt spacious and luxurious.

Service

8.0

Service was generally attentive, with staff being incredibly kind. The shuttle service from the train station was a nice touch, although one incident with lackluster support during our dining experience was disappointing.

Location

10.0

Nestled in the beautiful Hakone hills, the location is perfect for a peaceful getaway. It was easy to unwind and enjoy the serene surroundings.

Dining

6.0

While the breakfast had a good spread, the experience in the Japanese restaurant was less favorable due to an overbooking mistake, which left me feeling unsettled.

Facilities

9.0

The onsen was a highlight of our stay, providing a refreshing experience that was also frequented by locals, which added to its charm.

Sean

United States of America, November 2024

9.0/10

The resort offers a unique and cozy atmosphere, nestled in the serene hills of Hakone, providing breathtaking views of the mountains. The rooms are spacious and thoughtfully designed, although the onsen experience may not be suitable for couples as it's segregated by gender. While the breakfast selection is fantastic, getting a massage requires advance booking due to high demand. Overall, this is a quiet getaway with great dining options that may not be ideal for those looking for couple's spa experiences.

Rooms

9.0

Our room was impressively spacious with a large bathroom and a cozy enclosed balcony, allowing us to enjoy the fresh mountain air.

Service

10.0

The staff went above and beyond, offering helpful tips for exploring the area and ensuring our stay was comfortable.

Location

8.0

Tucked away in the hills of Hakone, the location allows for peaceful relaxation amidst nature, though it does feel somewhat isolated.

Dining

9.0

Breakfast was extensive and offered a delightful mix of international foods, ensuring there was something for every palate.

Facilities

8.0

The resort features luxurious facilities, including an onsen, but be sure to plan for massages in advance as they book quickly.

Rebecca

United States of America, November 2024

9.2/10

I had a fantastic stay at the Hyatt Regency Hakone, which is nestled in a peaceful location near Gora Station. The rooms are spacious and come with stunning mountain views, providing a serene escape. The amenities and services are top-notch, especially the relaxing onsen and the wonderful spa treatments. However, the isolation of the hotel means dining out can be a bit tricky, and the shuttle service does not run late at night, which could be inconvenient for some guests.

Rooms

10.0

The rooms were large, bright, and equipped with all the necessary amenities, including a cozy yukata and slippers. The mountain view from my room was breathtaking.

Service

10.0

The service at the hotel was exceptional; the staff went above and beyond to assist, including offering a complimentary shuttle service that made our stay much easier.

Location

7.0

The hotel's location is peaceful but somewhat isolated. While Gora Station is nearby, getting around can be a challenge without a car, especially if you're heading out after dark.

Dining

8.0

The dining options in the hotel were quite good, especially breakfast with a solid mix of Western and Japanese offerings. However, prices were a bit on the higher side compared to other places I’ve stayed in Japan.

Facilities

9.0

The facilities include a relaxing onsen and a well-appointed spa, which provided a lovely getaway after a day of sightseeing.

William

United States of America, October 2024

9.4/10

This hotel offers a wonderful stay with luxurious, spacious rooms and excellent service that made my experience truly memorable. The on-site dining was top-notch, particularly the breakfast buffet that left a lasting impression. However, getting to public transport wasn't as straightforward as expected, which was a bit challenging. Overall, it’s a great splurge if you want to indulge in comfort and views.

Rooms

10.0

I received a free upgrade to a massive suite that was beautifully spacious and had an amazing mountain view.

Service

10.0

The staff went above and beyond, offering assistance with my plans and providing quick shuttle services when needed.

Location

8.0

The hotel is tucked away in the serene Gora area of Hakone, but it's crucial to know the best way to access public transport, as it's a bit misleading on the website.

Dining

9.0

The breakfast buffet was outstanding with a huge variety of delicious options that set a perfect start for the day.

Facilities

9.0

The on-site facilities were excellent, especially the onsen which provided a peaceful escape.